A 99.9% Server Uptime
Our cloud website hosting platform is based on a stable, top–hole hardware architecture and a heavily customized Linux distribution. That is why, no matter what your site is, or how many website visitors you have, or even if there’s a DDoS assault, our machines will stay up and running and your sites will remain visible online.
All our Linux cloud website hosting packages plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you’d like to supply a premium–quality hosting service, you can scarcely rely on the default network configuration in a datacenter. We’ve set up our very own custom internal network in an effort to ensure the fastest possible connection speed with the outside world.
And thanks to this, regardless of which data centers you select: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your hard–earned cash at risk, you cannot feel truly safe. For this reason, with all our cloud hosting packages we offer a 30–day money–back guarantee. In case you do not feel content with our hosting service or in case you would like to get a bit more robust hosting solution, like a Linux VPS hosting packages or a Linux dedicated servers hosting packages – you will get a full refund, without secret fees or repayment charges.
24/7 Technical Support
We have cautiously hand–picked each individual member of our 24x7 support team to make sure that we can offer you the best possible customer service that you can get. Each one of our technical support engineers has many years of experience working with web hosting accounts behind his back, hence they know very well what they are doing. Besides, they’re at your disposal 24/7/365 – you’ll be able to call them at any time and they’ll reply back to you as fast as possible.
Their average support ticket response time is under 20 minutes, whereas with many other web hosting distributors you need to wait around for days. What’s more, we offer a 1–hour response time guarantee. No matter what happens, your inquiries will be replied to in less than sixty minutes.