If you ever experience a problem with your website and are incapable of resolving it on your own, ask the web hosting company’s customer care team to help you bring the website back online. A speedy solution would be the perfect scenario, but lots of companies reply within 24 hours and even more, particularly if you’re dealing with a hosting reseller. Even if your problem can be swiftly solved, your site may not work correctly or may not be accessible whatsoever for a long stretch of time, so you may lose prospective customers as it’s extremely unlikely that anyone will be enthusiastic to go back to a site that’s inoperative. With that said, you need to make certain not only that you can reach your web hosting company, but also that they can respond and assist you in a well-timed fashion. If a web app update doesn’t go smoothly or you delete something accidentally, for example, the website must be fixed promptly so as to avoid extended downtime.